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How to Choose Insurance Agencies
When deciding which insurance service to go with,
you need to understand that not all insurance agents are alike.
There are certain characteristics you need to determine.
1. Ethical
Does the agent put the client's best interest
above his/her own interest?
Note: The California Insurance Department requires
every licensee to take at least 4 hours of Ethics Studies before
they can renew their license every two years.
2. Product Knowledge
- How well does the agent know the products he/she
is selling?
- Are there any new products entering the market?
- Is the agent aware of the emerging trends
in the ever evolving insurance industry?
3. Value Added
Does the agent provide more than simply a low
priced policy?
Examples:
- Does the agent explain the coverage in detail?
- Does the agent support claims why his recommendation
is the right policy?
- Does the agent recommend risk management solutions?
4. Direct Access to Insurers
Does the agent have a close personal relationship
with the insurer's representatives? Can your agent pitch your
difficult case to the underwriters? Can your agent also request
immediate processing of your application if it is urgent?
5. Hands on with Claims and Dispute
Is the agent prepared and ready to lead you through
the intricacies of the claim process and stand by your side when
you have a dispute with your insurance company?
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